We recognize our obligation to keep information about you secure and confidential.
Our primary purpose in collecting information is to provide a secure and effective experience to both consumers and advertisers. To that end, we may provide a merchant with information regarding a consumer telephone call you placed to that merchant. We may also provide merchant information to our distribution partners. We do not sell Customer Information with marketers outside FastCall ("FASTCALL"). We carefully manage information to give you better service, more convenience, and to offer benefits based on your overall business with us.
This policy covers Customer Information, which means personally identifiable information about a consumer or a consumer's current or former relationship with FASTCALL including, but not limited to, the collection, use and disclosure of consumer's information collected through the use of FASTCALL services ("Services").
POLICIES
Collecting information. We collect and use various types of information to service your accounts, save you time and money and better understand your needs. We want to help you learn more about products and services that may be of interest to you.
Customer information we collect is categorized as the following five types:
Protecting information about you from marketers outside FASTCALL.
Accessing personal information you register to use any of the services offered by FASTCALL. FASTCALL will send you a confirmation of your registration showing the Personal Information that we obtained from your registration. Also, whenever possible, we will take reasonable steps to give you the opportunity to confirm and/or modify your Personal Information.
Making the security of information a priority. Keeping your personal information secure is one of our most important responsibilities. We value your trust and handle the information about you with care.
At FASTCALL, we:
Complaints of non-compliance. If at any time you believe that we have violated any of these Policies, please notify us by email at support@FastCall.com and we will use all commercially reasonable efforts to promptly investigate and remedy the problem.
Disclosing information in other situations. We may also disclose any of the three types of Customer Information to credit bureaus and similar organizations, and otherwise when permitted by law. For example, this may include:
Sharing information with companies that work for us. We may share all five types of Customer Information to measure the effectiveness of our marketing effort to improve the products and services that we offer to you or to share with third parties for other purposes including, but not limited to, advertisers, fulfillment houses, distributors, agents and promotional firms for the sole purpose of improving the endorsement our products and services.
Recording. Certain Company products allow the Company to digitally record select calling sessions for subsequent playback. Under no circumstances do Company employees access recordings except for quality assurance and testing purposes.
Monitoring. Although Federal and state laws may make it illegal for third parties to listen in on service, due to the system integration with the public telephone network, complete privacy cannot be guaranteed. Company shall not be liable to Customer or to any third party for any eavesdropping on or interception of communications from Company's System.
Notification of Changes to our Privacy Policy. FastCall may modify this Privacy Policy at any time without notice to you. All modified terms and conditions shall be effective immediately after they are posted on FastCall's website(s). If any modification is not acceptable to you, your only recourse is to cease using the Service. By continuing to use the Service following the posting of a new Privacy Policy, you accept and agree to be bound by the new Privacy Policy.